iOS 16 Wallet Order Tracking Supported Couriers

Apple introduced native order tracking in iOS 16 through the Apple Wallet app, allowing users to view detailed shipping updates and delivery estimates for purchases made using Apple Pay. This article outlines how native order tracking functions, lists the major courier services supported through the platform, and explains the technical requirements necessary for these updates to appear automatically on an iPhone.

How Apple Wallet Order Tracking Works

Unlike traditional package tracking applications where users manually input a tracking number, Apple Wallet order tracking relies on merchant integration. When a customer completes a purchase using Apple Pay with a participating merchant, the order details and tracking identifiers are passed directly to the Wallet app via Apple’s Order Tracking API.

Because the tracking updates are fed through the merchant’s system via Apple Pay, the courier service itself does not need to have a direct consumer-facing integration in Apple Wallet. Instead, the merchant’s fulfillment platform connects the courier's tracking feed to Apple's framework.

Supported Courier Services

Any courier service that standard merchant fulfillment systems integrate with can support tracking in Apple Wallet, provided the merchant formats the data using Apple's API. The primary couriers actively displayed through Apple Wallet tracking include:

  • United States Postal Service (USPS): Full support for domestic standard, Priority, and Express mail statuses.
  • FedEx: Supports FedEx Express, FedEx Ground, and FedEx Home Delivery updates.
  • UPS (United Parcel Service): Supports standard, ground, and air delivery tracking data.
  • DHL: Supports DHL Express and DHL eCommerce international and domestic shipments.
  • Royal Mail & DPD (UK & Europe): Supported when integrated by European retailers utilizing Apple Pay tracking.
  • Australia Post: Supported for regional deliveries via compliant Australian merchants.

Platform Integrations Enabling Courier Feeds

Most retailers do not build direct courier-to-Apple API bridges from scratch. Instead, they use major e-commerce platforms and logistics aggregators that have implemented native support for iOS 16 order tracking, including:

  • Shopify: Enabled automatic order tracking for all Shopify merchants fulfilling via standard shipping carriers like USPS, UPS, DHL, and FedEx.
  • Narvar: Integrates post-purchase tracking feeds from hundreds of global couriers into the Apple Pay ecosystem.
  • Route: Provides tracking metadata bridging carriers to the Wallet app for partnered merchants.

Requirements to See Tracking in Wallet

To view order tracking from supported couriers in the Wallet app, the following conditions must be met:

  1. The purchase must be made using Apple Pay.
  2. The merchant must support and implement Apple’s Order Tracking API.
  3. The merchant must assign an active tracking number from a supported courier to the transaction receipt sent to Apple.